Jili888 Privacy Policy – Malaysian Member Personal Data Protection

Welcome to the jili888 Privacy Policy page. This document is the official statement on how the jili888 platform — accessible at jili888.bar — manages the personal data of all members and visitors to our website.

This policy applies to all information collected through the jili888 website, mobile app (where applicable), customer support chat, email communications, and any other interactions involving our platform. By registering an account or continuing to use the jili888 platform, you consent to the collection and use of your personal data as described in this policy.

This privacy policy should be read in conjunction with Terms and Conditions jili888, which is a supplementary document to our overall platform usage guidelines.

Jili888 only collects data necessary to provide platform services to you. Below is a summary of the types of data we collect:

Jili888 does not collect sensitive data such as medical information, religious beliefs, political views, or biometric data unless required by law for specific identity verification purposes.

Personal data collected by jili888 is used solely for the following legitimate and stated purposes:

• Account management — creates, verifies, and manages your member account
• Transaction processing — processes deposits, withdrawals, and any other financial transactions
• Identity verification (KYC) — fulfils legal compliance requirements including anti-money laundering obligations
• Service provision — ensures you can access all features of the jili888 platform
• Customer support — resolves inquiries, complaints, and technical issues
• Platform security — detects and prevents fraud, suspicious activity, or unauthorized access
• Product improvement — analyzes aggregated usage patterns to improve platform quality
• Marketing communications — sends promotional information and special offers (with your consent)
• Legal compliance — fulfils reporting obligations to the relevant authorities

Jili888 processes your personal data based on one or more legally recognized grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Consent — you have given explicit consent by registering an account at jili888
• Contract performance — processing is required to fulfil the service agreement between you and jili888
• Legitimate interests — for platform security, fraud prevention, and product improvement purposes
• Legal obligations — to fulfil legal compliance and reporting requirements to the relevant authorities

Jili888 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, we may share limited information with certain parties in the following circumstances:

Jili888 works with carefully selected third-party service providers to support platform operations, including payment processors, cloud service providers, and KYC verification companies. All providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

Jili888 may disclose personal data to government authorities, law enforcement bodies, or courts if required by Malaysian law or a valid court order. In such cases, we will notify you in advance where permitted to do so.

Jili888 retains your personal data for the period necessary to fulfil the purposes stated in this policy or as required by Malaysian law. Generally:

• Active account data — retained for as long as your account remains active on the jili888 platform
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements
• Support communication logs — retained for 3 years after the last interaction
• Technical data and access logs — retained for 12 months
• KYC Documents — retained for 5 years after account closure

Once the retention period expires, your data will be securely deleted or anonymised in accordance with jili888's internal procedures, which comply with industry standards.

Under Malaysia's PDPA, you have several rights regarding your personal data held by jili888. Here are those rights and how to exercise them:

Jili888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies — required for core platform functions such as login and session security. These cookies cannot be disabled.
• Performance Cookies — collects aggregated information about how visitors use our website for improvement purposes.
• Functional Cookies — remembers your preferences such as language and display settings for a more personalized experience.
• Analytical Cookies — helps us understand overall traffic patterns and platform usage.

You can manage your cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the jili888 platform and your overall user experience.

Jili888 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure:

• 256-bit SSL encryption for all data in transit between your device and our servers
• Encryption of data at rest for all sensitive data stored on jili888 servers
• Multi-layer firewall and an intrusion detection system monitored 24 hours a day
• Role-based access control — only authorized staff who need access may view members' personal data
• Regular security audits by our internal security team and independent third parties
• Privacy training mandatory for all staff handling personal data
• Two-factor authentication (2FA) for all administrative access to internal systems

Jili888 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The latest update date is always displayed at the top of this page.

For significant changes that materially affect your privacy rights, jili888 will provide appropriate notice via your registered email or through in-platform notifications at least 30 days before the changes take effect.

Your continued use of the jili888 platform after a change notice has been published will be considered your acceptance of the updated privacy policy. If you disagree with the changes, you have the right to close your account before the changes take effect.

If you have any questions, concerns, or complaints regarding how jili888 handles your personal data, please contact our Data Privacy Officer through the following channels:

• Email: [email protected] (please include "Privacy Inquiry" in the email subject line)
• Live Chat: Via the in-platform chat function on jili888 (available 24/7)

Our privacy team will endeavour to respond to all enquiries within 5 business days. For more complex data access or deletion requests, processing may take up to 14 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant authority responsible under Malaysia's PDPA.